1. Acceptance of the Terms
By accessing and using Lotto QLD's platform, you agree to be bound by these Terms & Conditions (the "Terms"). If you do not accept the Terms, please do not use our platform.
2. Eligibility Requirements
You must meet all eligibility requirements to create an account on Lotto QLD:
3. Account Registration Rules
To register for an account, you must provide accurate information about yourself. You will need to:
4. One-Account-Per-User Policies
You are only allowed to have one account on Lotto QLD. Attempting to create multiple accounts will be considered fraud and subject to penalties.
5. Identity Verification and KYC
We reserve the right to request additional identification or proof of address from you at any time. Failure to provide this information may result in suspension or closure of your account.
6. Account Accuracy Obligations
You are responsible for ensuring that all information associated with your account is accurate and up-to-date. This includes but is not limited to:
7. Account Security Responsibilities
You must take responsibility for maintaining the security of your login credentials, including:
8. Login Credentials and Password Protection
Your login credentials are confidential and you should not share them with anyone else.
9. Restricted Behaviour and Prohibited Activities
The following activities are strictly prohibited on our platform:
10. Bonus and Promotion Rules
Bonus terms may vary depending on the promotion. All bonuses are subject to a 30x wager requirement before withdrawal.
11. Wagering and Gameplay Conditions
Games have varying odds of winning, which will be displayed in each game. Winning combinations must meet specific requirements for payout eligibility.
12. Bonus Abuse Prevention
We reserve the right to suspend or close accounts engaged in bonus abuse or other prohibited activities.
13. Deposits and Withdrawals (Where Applicable)
Deposits must be made using one of our approved payment methods, such as:
14. Verification Before Withdrawals
To prevent fraud and money laundering, we may request additional information or documentation from you when making a withdrawal. This may include proof of identity, address, bank account details, or other financial documents.
15. Processing and Review Procedures
We reserve the right to review all withdrawals for compliance with our terms and conditions. We also have the right to freeze accounts suspected of involvement in any prohibited activity until further notice is given.
16. Responsible Gambling Expectations
Lotto QLD encourages responsible gambling practices, such as:
17. Self-Exclusion and Account Restrictions
If you require help with managing your account or have experienced difficulties related to online gaming, please consider contacting our support team.
18. Game Fairness and RNG Systems
We use random number generators (RNGs) that are independently audited by iTech Labs (AUS/001-2024-eCOGRA). Our games' fairness is also reviewed quarterly by KPMG Australia.
19. Technical Interruptions or Voided Gameplay
In the event of a technical failure, game freeze, or voiding due to cheating, your bet will be treated as non-winnable and any credits lost in that instance cannot be refunded.
20. Suspension or Closure of Accounts
We reserve the right to suspend or close accounts for violating these terms at our sole discretion without prior notice. In such cases, no withdrawal requests can be honored.
21. Intellectual Property and Platform Ownership
The Lotto QLD platform is owned by Lotto QLD Pty Ltd (ABN) and all associated materials including graphics and content are the property of this company unless otherwise stated.
22. Limitation of Liability
In no event will we be liable for any damage, loss or claims resulting from:
